Privacy Policy
Effective date: September 25, 2026
JAGD HEART ENTERPRISES LLC, doing business as The Loft at Raible Block ("The Loft," "we," "us," or "our"), operates raibleloft.com. This policy explains how we collect, use, and disclose information when you visit our website, buy event tickets, ask about the venue, book an appointment, or contact us.
Information we collect
Information you provide. Depending on how you interact with us, we may collect your name, email address, phone number, ticket order and guest details, requested event date, rental or performance inquiry, appointment information, messages, and any information you choose to include in a contact or accessibility request. Please share only the accessibility details needed for us to respond to your request.
Purchase information. Our checkout uses Square for payment processing. Square processes payment details according to its own privacy practices. We receive information needed to administer your purchase, such as the purchaser's contact information, order details, amount paid, transaction status, and payment-related records available to us through the checkout. Do not send payment card numbers through our contact forms or by email.
Website activity. When you use the site, we and our service providers may receive your IP address, device and browser information, approximate location derived from your IP address, pages viewed, referring pages, and interactions with the site. Cookies and similar technologies may collect some of this information. Our separate Cookie Policy describes these technologies and your choices.
How we use information
We use information to:
Process purchases, manage guest lists, verify admission, and send order or event updates.
Respond to inquiries, arrange private events, schedule appointments, and provide requested accessibility assistance.
Send appointment reminders by text when you provide a phone number for that purpose. We may also send event reminders when that feature is enabled.
Send emails about future events and The Loft. You can unsubscribe from promotional emails using the link in the message or by contacting us. Unsubscribing from promotional messages does not prevent purchase confirmations or other necessary service communications.
Operate, secure, improve, and measure our website and services; understand interest in events; and, when enabled, measure and show advertising.
Maintain business records, address disputes, prevent fraud, and meet legal obligations.
We are not currently using text messages for promotional marketing. If we introduce promotional texts, we will provide separate notice and obtain any consent required before sending them.
Cookies, analytics, and advertising
Our website may use essential technologies needed for site functions, forms, and checkout. We plan to use Google analytics and advertising tools and Meta advertising tools. When those tools are enabled, they may collect information about visits and interactions and use cookies or similar identifiers for measurement and advertising. A cookie consent banner will provide the choices available on the site. See our Cookie Policy for details and for how to change your preferences.
An embedded Google Map can send information about your visit to Google. If we later add embedded videos, the video provider may also receive information when the embed loads. Those providers have their own privacy practices.
When we disclose information
We share information with providers that help us run the business, including:
GoHighLevel, for website pages, forms, contacts, bookings, and communications;
Square, for payment processing;
Mailgun, for email delivery through our communications setup;
Google, for embedded maps and, when enabled, analytics, advertising, and possibly Google Sheets used to organize inquiries;
Meta, when its advertising tools are enabled; and
Other providers needed to host services, deliver communications, support the site, prevent fraud, or carry out a service you request.
We may also disclose information if required by law, to protect rights or safety, or as part of a business transfer. We do not sell customer contact lists for money. Advertising tools may disclose browsing information to their providers for measurement or targeted advertising when enabled; choices and rights concerning that activity are described below and in our Cookie Policy.
Your choices and privacy requests
You may unsubscribe from promotional email using the link in an email. You may manage available cookie choices through the site's consent banner and browser settings. If you receive a text from us, you may reply STOP to opt out of texts from that sending number; you can also contact us directly.
Depending on applicable law, you may have the right to request access to, correction of, or deletion of your personal information, or to opt out of certain advertising-related uses. Email [email protected] to make a request. We may need to verify your identity and may retain information when needed for transactions, records, legal obligations, or other permitted purposes.
Retention and security
We retain information for as long as reasonably needed for the purposes described here, including event administration, customer service, business records, dispute resolution, and legal obligations. We use reasonable safeguards appropriate to the information we hold, but no website or transmission method is completely secure.
Children's privacy
This website is not directed to children under 13, and we do not knowingly collect their personal information through the site. If you believe a child has provided us with information, contact us so we can review and address it.
Other websites and changes to this policy
Links, maps, payment pages, and other third-party services may follow their own privacy policies. We may update this policy as our website and services change. We will post the revised version here with a new effective date.
Contact us
JAGD HEART ENTERPRISES LLC
The Loft at Raible Block
116 N. Cortez Street
Prescott, AZ 86301